Welcome to FlashDrive! These Terms of Service ("Terms") govern your access to and use of the FlashDrive service, including collaborative storage, website, application dashboard, command-line interface (CLI), Model Context Protocol (MCP) integration, APIs, and SDKs (collectively, the "Service") provided by Evokoa Inc. ("Evokoa," "we," "us," or "our").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.
1. Description of Service
FlashDrive is a shared drive for teams and their AI agents, with built-in tools for finding files. You can mount a drive on macOS or Linux, or work with it through MCP, the CLI, APIs and SDKs. You and the people and agents you authorize can work with files through MCP, the CLI, APIs and SDKs. A basic dashboard provides file browsing and account controls. The Service is hosted on cloud infrastructure. Available operations and limits depend on your permissions, account entitlements and the supported client.
Uptime Target: We work to keep the Service reliable and aim for 99% uptime across free and paid accounts. This is an operational target, not a contractual service level agreement ("SLA"), warranty, or guarantee. Actual availability may vary, including during maintenance, updates, outages, or events outside our control. Missing this target does not by itself entitle you to service credits, refunds, or other compensation, except as required by applicable law or a separate written agreement signed by you and Evokoa Inc.
2. Eligibility and Account Terms
Age Requirements: You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service and enter into a binding legal contract.
Account Security: You are responsible for maintaining the confidentiality of your account credentials (API keys, passwords, access tokens) and for all activities that occur under your account, including authorized use of your API keys.
Collaboration and Agent Access: You control the access you grant to collaborators, third-party agents and external tools. Use permissions appropriate to the task, including read-only access or access limited to a drive or folder where supported. An authorized agent can read or change content within its granted permissions. You are responsible for the instructions and access you authorize. Revoking access prevents further authorized access through that grant, but does not recall copies already obtained by recipients.
External Tools and Compute: Connecting an agent or external compute service can make the content you authorize available to that provider. Review its terms, data practices and settings before granting access. A file or message received from another user or agent does not itself authorize execution of code, additional access or spending on your behalf.
Accuracy: You agree to provide accurate and complete information when registering for the Service and to keep that information up to date.
Abuse: We prohibit illegal content and use of the Service for unlawful activity, unauthorized access to systems, or distribution of malware. Accounts used for these activities may be suspended or terminated under Section 11.
3. Free Accounts
Free Accounts: Free accounts do not include any guarantee of uptime, data availability, data durability, retention, persistence, backup, or recovery. We strive to provide reliable service and pursue the uptime target in Section 1, but interruptions or data loss may occur. You are responsible for keeping independent copies of data you need to retain. Specific commitments require the custom agreement described in Section 8.
Free-Account Liability: To the maximum extent permitted by applicable law, we do not pay damages for claims arising from free services. The zero-dollar cap and its exceptions are stated in Section 10.
4. Subscription Fees, Billing, and Payments
Pricing: The launch plans are Free, Personal at $20 per month for one person, and Team at $50 per paid human seat per month. Agents do not require paid seats. Paid subscriptions are separate from optional prepaid activity credits. Current subscription prices and storage allowances are detailed on our pricing page. Compute quotas and metering are set out in the Fair Use Policy below and in the console; a separate custom contract may apply to your account.
Drive Storage and Usage: Launch plans include compute subject to the Fair Use Policy below, with no automatic compute overage charges during early access. Storage remains subject to the plan allowance and applicable service limits. Team storage and monthly activity allowances pool across paid seats. Additional human collaborators require available paid Team seats; pending invitations reserve a seat.
Launch Subscription Billing: Personal and Team subscriptions are billed monthly in advance and renew until canceled. Subscription payments do not authorize automatic activity overage charges.
Limits: Storage, file size, seats, agent access and usage are subject to the limits applicable to your account and the Service. Account entitlements do not remove technical safety limits. Product documentation describes current features and operational limits; it does not itself create a service level agreement or additional warranty.
Fair Use Policy and Compute Quotas
Included compute covers operations performed by the Service on your files, such as reads, writes and searches. It does not cover subscriptions or other fees charged by connected agents or external providers. Free has a limited compute quota. Personal includes Free Compute, and Team includes Generous Free Compute, each subject to this policy.
The monthly compute quotas are:
- Free: 1 million activity units for one person and their agents.
- Personal: 10 million activity units for one person and their agents.
- Team: 20 million activity units per paid human seat, pooled across the organization.
Quotas reset at the start of each UTC calendar month. Unused monthly compute does not carry over. People and agents share the same quota. Storage allowances, file-size limits, permissions and technical rate limits apply separately.
Activity units measure use of the Service. The same action costs apply to every plan:
- A partial file or text read uses 1 unit per started 8 MiB block, with a minimum of one unit.
- A whole-file download uses 1 unit per started binary GB (1,073,741,824 bytes), with a minimum of one unit.
- A search uses 1 unit.
- A write uses 5 units per whole commit, regardless of the number of files or bytes. Text edits count one write per 100 edits to a file, so 101 edits count as two writes. Replaying an already committed request does not count it again.
- Data transfer has no separate charge.
Use must remain within your account's applicable quotas and must not disrupt the Service, harm other customers or evade usage controls. We may limit compute activity that exceeds your quota or violates this policy. This can affect reads, downloads, writes and searches. A paid subscription does not remove fair-use limits.
There are no automatic compute overage charges during early access. Where excess activity is permitted, it may use available prepaid credits at the applicable rate, currently $2 per million activity units. Without sufficient credits, further metered activity may be limited. Credit purchases require account approval and your explicit action; there are no automatic top-ups or card charges for activity overages. Contact us if you need more capacity.
Applicable quota or rate changes will be shown in the Service or communicated to you, subject to the notice requirements in these Terms and applicable law. Rate changes apply only to later usage and do not retroactively charge activity already included without extra charge.
Earlier Evokoa subscription arrangements
The Billing Cycle, Credits, Search Charges and Capacity Charges paragraphs below preserve the terms for earlier Evokoa search subscriptions and payments. They do not apply to a new FlashDrive drive subscription. Taxes, Changes and Refunds apply to the Service unless a separate agreement provides otherwise. Any transition must preserve applicable existing balances, rights and notice requirements.
Billing Cycle: Standard subscriptions are billed monthly in advance and renew until canceled. Payments are processed securely via Stripe.
Credits: Monthly credits included in a subscription expire at the end of each billing month and do not carry over. Purchased credits do not expire, including when you cancel subscription renewal. Monthly credits are used before purchased credits.
Search Charges: Paid searches use available credits at the applicable search rate. Search does not automatically charge your saved card when credits run out.
Capacity Charges: For existing search-capacity subscriptions, paid workspace capacity requires an active subscription and is charged on selected capacity, not only the bytes used. Charges use monthly credits first, purchased credits second, and your saved card for any remainder. Initial purchases and increases may be prorated. These existing subscription terms do not establish the rates or proration rules for the drive offering described above.
Taxes: All fees are exclusive of applicable taxes, which will be charged where required by law.
Changes: We may modify subscription, search, or capacity fees at any time, but will provide you with at least 30 days' prior notice before any price adjustments take effect, except the end of early access pricing.
Refunds: Except as required by law or specified in a service level agreement, all payments are non-refundable.
5. Acceptable Use and Fair Use
Use the Service lawfully and within your authorized access and applicable account limits. Do not use shared resources in a way that disrupts other customers or bypasses usage controls. We may limit abusive activity or suspend access as described in these Terms.
You agree not to use the Service to:
- Store, transmit, or process data that is illegal, harmful, or infringes on third-party intellectual property rights.
- Distribute malware, viruses, or other harmful code.
- Interfere with or disrupt the integrity or performance of the Service, including denial-of-service attacks or excessive resource utilization that impacts other users.
- Conduct unauthorized hacking or attempt to gain unauthorized access to systems, including our servers, infrastructure, or other users' accounts, content, or indexes.
- Bypass security measures, access restrictions, rate limits, or billing controls built into the Service.
Protection of Proprietary Technology
Except with Evokoa's prior written permission, you must not, or help others to:
- Reverse engineer, decompile, disassemble, or otherwise attempt to discover or reconstruct the non-public source code, models, model parameters, algorithms, or other proprietary technology underlying the Service.
- Extract or attempt to replicate the Service's proprietary technology through its responses, or use automated or coordinated probing, multiple accounts, or other methods to evade these restrictions.
You may use Output in your products and business, including to display results, supply context for retrieval-augmented generation or AI assistants at inference time, and evaluate the Service for your own use, subject to these Terms and applicable third-party rights. These permitted uses do not authorize extraction of the Service's proprietary technology.
These restrictions apply only to the extent permitted by applicable law. They do not restrict rights that cannot lawfully be excluded or limited by contract, or rights granted under applicable open-source licenses. This includes any applicable non-waivable rights concerning interoperability, observation, study, testing, or security research.
6. User Data and Content
Ownership: You retain all right, title, and interest in and to any data, text, files, queries, and other content that you submit, transmit, or process in connection with the Service ("User Data").
Ownership of Responses: "Output" means the results and other response content returned specifically to you by the Service. As between you and Evokoa, and to the extent permitted by applicable law, you own Output. Evokoa hereby assigns to you any right, title, and interest it has in that Output. This assignment does not include the Service or Evokoa's pre-existing technology, software, documentation, or other materials, and it does not transfer rights in third-party content that Evokoa does not own. Your rights in underlying User Data remain unchanged. Output may not be unique, and this provision does not create intellectual property rights where applicable law does not recognize them.
Ownership and Use Restrictions: Your ownership of Output is distinct from your contractual obligations when using it. You may copy, display, distribute, and otherwise use Output for your products and business, subject to these Terms, including the restrictions on reverse engineering and extraction in Section 5, and applicable third-party rights.
License to Operate the Service: You grant Evokoa a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, extract, index, and automatically process your User Data solely to provide and maintain the Service and carry out your instructions. This includes returning results to you and recipients you authorize. It does not transfer ownership of your User Data or authorize us to sell it or use it for unrelated purposes.
No Model Training: Evokoa does not use your User Data, including your content, data, and queries, or your Output to train, fine-tune, or otherwise develop machine-learning models, and does not provide them to others for that purpose. The license above does not include any such use.
Content Confidentiality: Our personnel access infrastructure for updates and maintenance without reading your content. Personnel review of your content requires your explicit request and is limited to that request, except to the extent access or disclosure is legally required. Our Privacy Policy describes these limits. The license above does not grant permission for routine human review of your User Data.
Security: We implement industry-standard technical and organizational security measures to protect your User Data, including encryption at rest, access controls and isolation between authorized scopes. No system can guarantee absolute security. Do not treat uploaded files, agent instructions or downloaded content as trusted merely because they are stored in the Service. We do not guarantee that files are free of malware.
Backups and Recovery: Deleted-file recovery and disaster recovery are different. Standard access does not include a contractual commitment to a particular level of data resilience, backup schedule, retention period, rollback capability or recovery time. Specific commitments, if agreed, belong in a separate service level agreement (SLA) or service agreement signed by you and Evokoa Inc., as described in Section 8. You are responsible for maintaining independent backups of critical User Data. Operational recovery tools or copies do not create additional guarantees. This paragraph does not reduce obligations under an existing signed agreement, our express confidentiality commitments or applicable privacy and data security law.
Deleted-File Recovery: Consult the product documentation for current deleted-file recovery tools, eligible operations and recovery windows. Recovery requires current permissions and is subject to the available retained data and applicable limits. File-recovery tools do not imply that an entire deleted drive or account can be restored. A recovery window is not a guarantee against every cause of data loss, and its expiry does not mean that every operational or legally retained copy is erased immediately.
Download and Export: You can download files you are authorized to read through supported Service interfaces. Keep independent copies before deleting a drive or closing an account. If an account restriction prevents access needed to obtain your data, contact team@evokoa.com to request assistance. This process does not grant access to another person's data or override legal restrictions. Your applicable agreement and non-waivable rights continue to apply.
7. Intellectual Property
Service Ownership: Except for User Data and the rights in Output assigned to you under Section 6, all rights, title, and interest in the Service, including the console UI, APIs, backend architecture, documentation, and logos, are and will remain the exclusive property of Evokoa and its licensors.
SDK Licenses: Open-source software development kits (SDKs) provided by Evokoa are governed by their respective open-source licenses (e.g., Apache 2.0 License).
8. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED IN A SEPARATE WRITTEN AGREEMENT SIGNED BY YOU AND EVOKOA INC., AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
SUBJECT TO THE SAME EXCEPTIONS, EVOKOA DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION, UPTIME, DATA AVAILABILITY, DURABILITY, RETENTION, BACKUP, RECOVERY, OR FREEDOM FROM SECURITY INCIDENTS OR DATA LOSS. EVOKOA DOES NOT GUARANTEE THE ACCURACY, RELEVANCE, OR COMPLETENESS OF RESULTS RETURNED BY THE SERVICE OR IMMEDIATE INDEXING OF CONTENT. YOU ACKNOWLEDGE THAT HOSTED STORAGE INVOLVES RISKS OF DATA LOSS AND DOWNTIME. THE 99% UPTIME TARGET IS NOT A WARRANTY OR GUARANTEE.
Custom SLAs, Backups, and Uptime Commitments: Specific commitments concerning availability, data resilience, backup coverage, rollback, restoration, recovery times or dedicated support apply only if expressly included in a separate SLA or service agreement signed by you and Evokoa Inc. That agreement will identify the covered services, measurement methods, responsibilities, exclusions and any agreed remedies. A paid subscription, quote, product description or support conversation alone does not create an SLA or additional backup or recovery guarantee. If a signed agreement conflicts with these Terms, that agreement controls for the services and commitments it expressly covers. Contact team@evokoa.com to discuss a separate agreement.
These disclaimers do not override our express confidentiality commitments or obligations under applicable privacy and data security laws.
9. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Evokoa Inc. and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to the Service;
- Your violation of any term of these Terms;
- Your violation of any third-party right, including without limitation any intellectual property, property, or privacy right; or
- Any claim that your User Data caused damage to a third party.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO THE EXCEPTIONS BELOW, EVOKOA INC. AND ITS DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED THAT SUCH LOSSES WERE POSSIBLE.
Aggregate Damages Cap: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO THE EXCEPTIONS BELOW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE APPLICABLE AMOUNT BELOW:
Monthly and Usage-Based Accounts: The subscription, usage, capacity, and purchased-credit fees you actually paid to Evokoa for the services giving rise to the claim during the six (6) months immediately before the first event giving rise to the claim. If you paid for fewer than six months, the cap is limited to the amount actually paid during that period.
Annual Accounts: Six months' prorated portion of the annual subscription fee you actually paid for the services giving rise to the claim for the annual term covering the first event giving rise to the claim, calculated as that annual fee multiplied by 6/12. Any additional usage fees actually paid for those services during the six (6) months immediately before that event are added to this amount. For example, a US$1,200 annual subscription produces a US$600 subscription component of the cap.
Free Accounts and Free Services: THE DAMAGES CAP IS ZERO U.S. DOLLARS (US$0) FOR CLAIMS ARISING FROM SERVICES PROVIDED TO YOU FREE OF CHARGE. This includes free tiers and trials, even if you separately pay for other services.
For these calculations, fees exclude taxes, refunds, and promotional credits not purchased by you. The billing arrangement for the relevant services when the first event occurred controls; a later upgrade, downgrade, cancellation, or claim date does not change that calculation. Amounts are counted only once; purchased credits are counted when paid for, not again when used. Claims arising from the same or related events share one aggregate cap, regardless of the number of claims or legal theories. These exclusions and caps apply to claims in contract, tort (including ordinary negligence), or otherwise, to the extent permitted by applicable law.
Exceptions and Mandatory Rights: The exclusions and caps in these Terms, including the free-service cap and the force majeure provision, do not exclude or limit liability for our fraud, gross negligence, or willful misconduct, or any liability that applicable law does not allow us to exclude or limit. They do not waive non-waivable statutory rights or remedies. Different liability terms or express remedies in a separate written agreement signed by you and Evokoa Inc. control for the services they cover. These provisions limit recoverable damages where permitted; they do not authorize us to disregard our confidentiality commitments or applicable privacy and data security obligations.
11. Termination
By You: You can cancel a subscription's renewal through Billing in the console at any time. Cancellation takes effect at the end of the paid period. Monthly credits end with the paid period; purchased credits remain available. To request account closure, contact team@evokoa.com.
Subscription Cancellation: For existing search subscriptions, paid capacity ends with the paid period. If your content exceeds the free allowance, writes pause and existing-content access continues for seven days, subject to search allowances and available credits. Access is then restricted, while billing and deletion remain available. Cancellation does not automatically delete content.
By Us: We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, in the event of a breach of these Terms, non-payment, or if we decide to discontinue the Service.
Suspension and termination remain subject to applicable written agreements and non-waivable rights. You may contact team@evokoa.com about obtaining your data as described in Section 6.
Effect of Termination: Upon termination, your right to use the Service ceases immediately. Your content and indexes will be deleted, and any existing operational copies will be purged according to our Privacy Policy, subject to legally required retention and any applicable separate written agreement signed by you and Evokoa Inc. Termination does not create a backup or recovery obligation.
12. Governing Law and Jurisdiction
These Terms and any dispute arising out of or related to them shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Wilmington, Delaware.
Each party consents to the personal jurisdiction of those courts. This choice of law and forum does not deprive you of protections or rights to bring claims elsewhere that applicable law does not allow you to waive.
13. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice in the Service console at least 15 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the new Terms.
14. Force Majeure and Third-Party Outages
To the maximum extent permitted by applicable law and subject to Section 10, Evokoa is not liable for downtime, service interruptions, or delay or failure to perform to the extent caused by events beyond our reasonable control. These events include natural disasters, fires, floods, severe weather, war, terrorism, civil unrest, epidemics, government actions, labor disruptions, power failures, internet or telecommunications failures, and failures or interruptions of third-party cloud hosting, storage, network, DNS, model inference, or other infrastructure providers beyond our reasonable control.
Third-party downtime is excluded only to the extent it causes the disruption and is beyond our reasonable control. This provision does not excuse our own breach merely because a third-party provider is involved. Relief from an affected performance obligation lasts only for the duration and extent of the event's impact.
We strive to reduce disruptions through appropriate redundancy, backup systems, and recovery measures. We will use commercially reasonable efforts to mitigate the impact, provide notice of material disruptions when reasonably practicable, and resume affected services. These efforts and the 99% uptime target do not guarantee uninterrupted operation, automatic failover, data backups, or a particular recovery time. Specific backup, recovery, and uptime commitments require the separate agreement described in Section 8.
This section does not override an express commitment or remedy in a separate written agreement signed by you and Evokoa Inc., excuse payment obligations already accrued, or limit rights or obligations that applicable law does not permit us to exclude. It does not suspend our confidentiality or applicable privacy and data security obligations.
15. General Terms
Severability: If a court of competent jurisdiction finds a provision of these Terms invalid, unlawful, or unenforceable, that provision will be enforced only to the extent permitted by law or, if it cannot be enforced, severed. The remaining provisions remain in full force and effect to the extent permitted by applicable law.
No Waiver: A failure or delay by either party to enforce a provision does not waive the right to enforce it later. A waiver of one breach does not waive any other breach. Any waiver must be in writing by the party granting it.
Entire Agreement and Priority: These Terms, the Privacy Policy, and any separate written agreement signed by you and Evokoa Inc. constitute the entire agreement concerning the Service and supersede prior proposals and understandings on that subject. A separate signed agreement controls where it expressly conflicts with these Terms for the services it covers, as described in Section 8. This clause does not exclude liability for fraud or override non-waivable rights.
Survival: Provisions that by their nature should survive termination remain effective, including accrued payment obligations, ownership, confidentiality, the restrictions on reverse engineering and extraction in Section 5, warranty disclaimers, indemnification, limitations of liability, governing law, and these General Terms. Survival does not authorize additional retention or use of User Data.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: team@evokoa.com